Privacy Policy

Introduction

Eastern Shore Window and Door (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.easternshorewindowdoor.com, or contact us via phone, email, or other communication channels.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. Personal Information You Provide

When you contact us, request an estimate, or use our services, we may collect:

  • Your name
  • Email address
  • Phone number
  • Zip Code
  • Project details or other information you provide

2. Automatically Collected Information

When you visit our website, we may collect data such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Cookies and tracking technologies (see “Cookies” section below)

How We Use Your Information

We use your information to:
✔ Respond to inquiries and provide customer service
✔ Schedule and manage estimates or service appointments
✔ Improve our website and user experience
✔ Send promotional emails, special offers, or service updates (you can opt-out anytime)
✔ Comply with legal obligations

Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers who assist with business operations (e.g., scheduling software, email marketing, or payment processing)
  • Legal authorities if required by law or to protect our rights
  • Business transfers in case of a merger, sale, or restructuring of our company

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
✔ Improve website functionality and user experience
✔ Analyze website traffic and trends
✔ Deliver relevant advertisements

You can disable cookies in your browser settings, but some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing personal information.

Data Security

We implement security measures to protect your personal information. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

You can:
✔ Request to update, correct, or delete your personal information
✔ Opt out of marketing emails (by using the unsubscribe link)
✔ Disable cookies via your browser settings

To make a request, please contact us at jovusdel@gmail.com or call (443) 250-8773.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: jovusdel@gmail.com
📞 Phone: (443) 250-8773
🌐 Website: www.easternshorewindowdoor.com